Returns Policy

Thank you for purchasing digital products from Gourmetlicor, operated by MAXBAY SA DE CV. We are committed to your satisfaction and offer the following return policy for digital products.

1. Return Eligibility

1.1. Due to the nature of digital products, returns are only accepted within 5 business days from the date of purchase.

1.2. Returns are only eligible if the digital product has not been downloaded, accessed, or activated.

1.3. If the product has been accessed, used, or downloaded, it will not be eligible for a return.

2. Return Process

2.1. To initiate a return, please contact our customer service at gourmetlicor@gmail.com within 5 business days of purchase. In your email, please include your order number, product details, and reason for the return.

2.2. If your return request is approved, we will issue a refund to your original payment method within a reasonable period.

3. Refunds

3.1. Refunds will only be processed if the digital product has not been downloaded or accessed.

3.2. Upon approval, the refund will be issued to the original payment method used at the time of purchase.

4. Non-returnable Items

4.1. Digital products that have been downloaded, accessed, or activated are non-returnable.

5. Exchanges

5.1. Exchanges are not applicable for digital products. If you experience issues with a product, please contact our support team for assistance.

6. Contact Information

If you have any questions about our Returns Policy, feel free to contact us at gourmetlicor@gmail.com.